This course approaches tourism and hospitality human resource management (HRM) as a decision-making practice that affects the performance, quality, and legal compliance of the hospitality business as a whole.
It covers foundational aspects of the tourism and hospitality industry, employment law, and HR policies, the coverage includes recruitment, training, compensation, performance appraisal, environmental and safety concerns, ethics and social responsibility, and special issues.
The course considers HRM in the hospitality industry as a unique dilemma you can face as a manager.
- Teacher: Nimusima pereez